科伦坡温德姆华美达酒店-住客评论

Guest（Solo traveler） 2026-02-01
The location is awesome, really easy to get around. The Staff super nice and helpful. Expected cleaner rooms for a five-star. Minor letdown.
Guest（Traveling with friends） 2026-01-01
Good clean city hotel regular guest Staff are all great Rooms large a clean Pool is nice
Guest（Solo traveler） 2025-12-01
Отель уже требует косметического ремонта. Тапочки и банный халат не предоставляются изначально, только по запросу. В итоге принесли все равно только тапочки. Территория и мебель так же требует уже ремонта. Двери битые и ремонтировались не один раз, но как по мне уже стоит их заменить. Тем не меннее персонал очень отзывчивый и милый.
Guest（Family） 2025-12-01
Everything was good except few things 1- the pool was not clean and too small. 2- lightbulbs in the room was in the middle of the bed over the head making it a bit uncomfortable
Guest（Solo traveler） 2025-12-01
Location is great. Walking distance to a lot of restaurants, cafes, One Galle mall, and other attractions.
Guest（Traveling with friends） 2025-12-01
The restaurant is the weakest part of the hotel: the breakfast coffee was undrinkable unless we made a special request.. We ordered soup for room service and it took two hours to get to our room which was totally unacceptable.
Guest（Business traveler） 2025-11-01
WE DO NOT RECOMMEND THIS HOTEL. Despite a very good start which involved a very helpful early check-in for our group of four travelers (two rooms) and lots of friendly smiles from the hotel reception team, unfortunately our stay took a bit of a negative turn owing to some confusion over two additional bookings we had made to extend our stay following a change in our plans. I really find it hard to understand why this simple process caused confusion to the duty manager. The following day, despite clearly explaining that we had made additional bookings to extend our stay, the desk staff were confused and claimed that one of the room bookings was not confirmed. The duty manager was dismissive to us and actually ignored us, (even though he had perfectly good English to communicate with us), preferring to speak through another member of the reception team who was standing right next to him. After a wait of at least 15 minutes, I told him that we were not prepared to wait any longer and that he could let us know once the issue had been resolved. This was clearly an administrative problem between the hotel and Trip.com which soured our stay. The duty manager was unprofessional and discourteous towards his guests. Our experience left us unwilling to use any of the hotel facilities other than the breakfast buffet. The breakfast buffet was very good and the staff team exceptional in their service and friendliness. We did use the lounge bar on one occasion and again, found the staff to be friendly and helpful - special mention to Jerushan, with whom we enjoyed a great conversation. He is a credit to the staff team. Perhaps given his people skills, he should be made a manager?! Other than the reception area, the hotel is very tired and in desperate need of an upgrade. In our room, a light switch cover fell off, some bulbs were not working and the room was dirty - a build up of dust in the corners and on the wardrobe louvres which quite obviously suggested the rooms were only being given a superficial clean. As said, we do not recommend this hotel and we will not stay here again. We expect far from a Ramada branded establishment.
Guest（Business traveler） 2025-10-01
Service personnel at breakfast very efficient and friendly.Bar staff needs to be upgraded . Quality of local ? and Induan food ?very good. Reception and rest staff very friendly.Cleanliness much room for improvement . Hotel stay overall good and great location..
酒店回复：
Dear Sir/ Madam,Thank you for sharing your feedback. We’re glad you enjoyed our location, food quality, and the friendliness of our team. We also appreciate your constructive comments regarding the bar service and cleanliness, which will be shared with the relevant departments for improvement. We hope to welcome you back for an even better experience.
Guest（Solo traveler） 2025-10-01
Hotel is in the heart of Colombo and very prominent location in Sri Lanka. I love the garden view. Food is excellent choices. Staff everyone is very courteous and well organise and presentable. All staff are consistently helpful. Special thanks to the restaurant staff Kamani ,Randil and Imesh. I will definitely comeback to this hotel when my next visit. My appreciation to all staff members during my stay.
酒店回复：
Dear Sir/Madam,Thank you for your kind words and for recognizing our team, especially Kamani, Randil, and Imesh. We’re delighted you enjoyed the food, garden view, and warm hospitality. It was a pleasure having you with us, and we look forward to welcoming you back soon.Warm regards,Ramada by Wyndham Colombo
Guest（商务旅客） 2025-08-01
Very good
酒店回复：
Dear Cha ma da,Thank you! We’re delighted you had a very good experience and hope to welcome you again soon.

科伦坡温德姆华美达酒店

客户评价 由实住客人提供的真实点评

Guest（Solo traveler） 2026-02-01

Guest（Traveling with friends） 2026-01-01

Guest（Solo traveler） 2025-12-01

Guest（Family） 2025-12-01

Guest（Solo traveler） 2025-12-01

Guest（Traveling with friends） 2025-12-01

Guest（Business traveler） 2025-11-01

Guest（Business traveler） 2025-10-01

Guest（Solo traveler） 2025-10-01

Guest（商务旅客） 2025-08-01

客户评价由实住客人提供的真实点评